Privacy Policy
Grace + Mae (The Grace and Mae Company)
Effective Date: April 18, 2026
Grace + Mae (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://graceandmae.org.
Information We Collect
We may collect the following types of information:
- Name, email address, and phone number
- Information submitted through contact forms or chat widgets
- Any additional information you voluntarily provide when contacting us
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide support
- Communicate with you regarding services or requests
- Improve our website and services
- Maintain internal records
SMS / Text Messaging Policy (A2P 10DLC Compliance)
Grace + Mae may send SMS messages for customer care purposes.
Use Case Description:
The Grace and Mae Company sends customer support and service-related messages to users who submit inquiries through the website https://graceandmae.org/ chat widget. Messages may include responses to support requests, ticket updates, appointment coordination, or follow-up communications related to an existing inquiry. Messaging is limited to customer care purposes and does not include promotional content.
Opt-In Process:
Users initiate a support request by interacting with the Grace and Mae Company website chat widget. During the chat interaction, users may voluntarily provide their mobile phone number to receive follow-up support messages. By submitting their number, users consent to receive customer care-related SMS messages.
Sample Messages:
- “Hi! This is The Grace and Mae Company. We received your recent inquiry and a team member will follow up shortly. Reply STOP to unsubscribe.”
- “Hello from The Grace and Mae Company. We are following up regarding your support request. Please let us know if you still need assistance. Reply STOP to unsubscribe.”
Opt-In Confirmation Message:
“You have successfully opted in to receive customer care messages from The Grace and Mae Company regarding your inquiries or service requests. Message frequency varies based on your support interactions. Message & data rates may apply. Text STOP to cancel. Text HELP for help.”
Opt-Out:
You may opt out at any time by replying STOP to any message. You may also request assistance by replying HELP.
Additional Terms:
- Message frequency varies
- Message and data rates may apply
- Messaging is strictly for customer care and not promotional use
Sharing of Information
We do not sell, trade, or rent your personal information to others. We may share information with trusted third-party service providers solely for the purpose of operating our website and delivering services.
Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Your Rights
You may request to:
- Access the personal data we have about you
- Correct inaccurate information
- Request deletion of your data
To make a request, contact us at: info@graceandmae.org
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
Grace + Mae
823 W Outlaw Ave.
Marlow, OK 73055
Email: info@graceandmae.org
Phone: 580-560-7352